CFPB

A nonprofit student loan group alleges that the Consumer Financial Protection Bureau has abandoned its duty to police widespread mismanagement of a loan forgiveness program for public service workers.

Consumer Agency Failed To Protect Student Loan Borrowers, Lawsuit Says

7:46pm November 25, 2019

by Chris Arnold

A nonprofit student loan group alleges that the Consumer Financial Protection Bureau has abandoned its duty to police widespread mismanagement of a loan forgiveness program for public service workers.

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Nearly two-dozen U.S. senators are calling on Kathleen Kraninger, director of the Consumer Financial Protection Bureau, to investigate a loan servicer called the Pennsylvania Higher Education Assistance Agency.

23 Senators Demand Investigation Into Mismanagement Of Student Loan Program

4:26pm October 29, 2019

by Avie Schneider

The senators are calling on the nation's stop consumer protection agency to investigate a loan servicer for the troubled student loan forgiveness program for public service workers.

Kathleen Kraninger, director of the Consumer Financial Protection Bureau, testifies before the House Financial Services Committee on March 7. On Thursday, she faced questions from senators about problems with a student loan program for public service work

Senators Press CFPB To Dig Into Problems With Public Service Student Loan Program

6:43pm October 17, 2019

by Chris Arnold

The senators urged the director of the Consumer Financial Protection Bureau to do more to examine problems with a troubled loan forgiveness program, citing an investigative story by NPR this week.

Left to right, former Vice President Joe Biden, Massuchusetts Sen. Elizabeth Warren and South Bend, Ind. Mayor Pete Buttigieg react on stage during the Democratic Presidential Debate at Otterbein University.

Politics & Government

6 Takeaways From The 4th Democratic Presidential Primary Debate

7:52am October 16, 2019

by Domenico Montanaro

Elizabeth Warren faced new scrutiny, Pete Buttigieg controlled multiple exchanges, and the potential conflicts of interest of Joe Biden's son got relatively little focus.

Kathleen Kraninger is director of the Consumer Financial Protection Bureau, an agency that was thwarted by the U.S. Department of Education from examining problems with a troubled student loan forgiveness program.

Exclusive: Turf War Blocked CFPB From Helping Fix Student Loan Forgiveness Program

1:00pm October 15, 2019

by Chris Arnold

The Trump administration blocked the nation's top consumer protection agency from digging into problems with a program designed to help police, firefighters and other public service workers.

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Kathy Kraninger, director of the Consumer Financial Protection Bureau, says in a letter that the Department of Education is getting in the way of efforts to police the student loan industry.

CFPB Chief Says Education Department Is Blocking Student Loan Oversight

10:14am May 16, 2019

by Chris Arnold

The Consumer Financial Protection Bureau's Kathy Kraninger says the department is getting in the way of efforts to police the student loan industry. The revelation comes in a letter obtained by NPR.

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Kathy Kraninger listens during a Senate Banking Committee confirmation hearing in Washington, D.C., in July. On Thursday, she won Senate confirmation to run the Consumer Financial Protection Bureau.

Senate Confirms Kathy Kraninger As CFPB Director

3:32pm December 06, 2018

by Emily Sullivan

The White House official has been confirmed as the Consumer Financial Protection Bureau's new chief over objections by critics who highlighted her lack of experience in consumer protection.

A 2017 report by the Department of Education's Office of Federal Student Aid found that Navient, one of its student loan servicers, often did not tell borrowers about all of their repayment options.

Student Loan Servicer Steered Some Borrowers To Higher-Cost Plans, Government Says

4:00pm November 21, 2018

by Laurel Wamsley

A previously unpublished Education Department report found Navient representatives didn't always tell borrowers about repayment options. Navient says it's not required to do so, and officials agree.

Among other things, senators asked Mick Mulvaney whether the CFPB suppressed a report, as has been alleged, that found evidence of banks charging dubious account fees to college students.

Senators Demand Answers From CFPB Head After Student Loan Watchdog's Resignation

11:53am September 14, 2018

by Cory Turner

In a stern letter to the acting director of the Consumer Financial Protection Bureau, Mick Mulvaney, Senate Democrats demanded evidence that he is safeguarding student borrowers.

The White House is proposing changes to the Military Lending Act that critics say would leave service members vulnerable when they buy cars.

White House Takes Aim At Financial Protections For Military

9:12am August 13, 2018

by Chris Arnold

Documents obtained by NPR show proposed changes that critics say would leave service members vulnerable to getting ripped off when they buy cars.

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