New Rules Would Require Airlines To Refund Baggage Fees For Delayed Luggage
The White House is announcing proposed rules intended to address common passenger complaints about airline customer service.
Airlines
'The Travel Detective' Explains How Airlines Became A 'Mafia'
Airlines are making record profits, but more fees and flight cancellations haven't made air travel great recently. Travel journalist Peter Greenberg talks about the reasons why.
Why The Airline Industry Could Keep Suffering System Failures Like Delta's
Delta's massive outage wasn't the first malfunction to wreak havoc on an airline. The industry's systems are complex and require high security, which can make them more prone to shutdowns.
Emirates Plane Makes Emergency Landing, Bursts Into Flames In Dubai
All 300 passengers and crew survived, but a firefighter died during rescue operations. Video on social media shows the plane with black smoke rising. Then a massive fireball erupts from the aircraft.
Scheduled Flights To Cuba Approved For As Early As This Fall
The Department of Transportation has authorized six U.S. airlines to schedule round-trip flights from the U.S to some cities in Cuba. The DOT has not yet approved any flights to Havana.
'Flying While Muslim': Profiling Fears After Arabic Speaker Removed From Plane
Khairuldeen Makhzoomi was removed from a Southwest Airlines flight after another passenger overheard him speaking on his cellphone in Arabic. An advocate calls the incident "absurd and bewildering."
No, You Can't Vape On Commercial Flights, Transportation Department Says
The department formally announced a rule that explicitly bans the use of electronic cigarettes on commercial flights heading to or from the U.S. Previous guidance had led to some confusion.
New York–Bound Airliner Returns To London Due To Laser Incident
Shortly after takeoff, a Virgin Atlantic airliner radioed that it needed to return due to a laser beam that had affected one of its pilots.
Once Pakistan's Pride, Its Embattled National Airline Fights To Survive
Decades ago, Pakistan International Airlines was a trendy airline whose flight attendants wore Pierre Cardin uniforms. These days the national carrier is $3 billion in debt and fighting privatization.
As Oil Plummets, Cheap Jet Fuel Means Better Travel Deals
Cheap oil doesn't just mean cheaper gas prices; it also means cheaper jet fuel. That's led to a big drop in airfares. It's good news for travelers — and for airlines, which have struggled for years.