Public Radio for the Piedmont and High Country
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Data Breach Affects Duke Energy Carolinas Customers

(Credit: Blogtrepreneur/Flickr, http://bit.ly/2jmTJPE, http://bit.ly/1ryPA8o)

Duke Energy customers may have had personal information exposed in a potential data breach that could affect over 370,000 customers, predominantly in the western Carolinas.

The company Duke Energy uses to process payments, TIO Networks, reported “security vulnerabilities” last month.

A Duke Energy statement released this week says the breach specifically targets those who paid their bill with cash or check at one of the company's walk-in payment processing centers between 2008 and 2017.

Information that may have been compromised includes things like names, addresses, account numbers, and some banking information.

Duke Energy says TIO Networks will begin sending letters to affected customers. Other companies that use TIO to process payments could also be impacted.

Bethany joined the staff of WFDD in the fall of 2012. She received her B.A. and M.A. in English Literature from Wake Forest University and focused on Anglo-Irish writing. Between undergraduate studies and graduate school, Bethany served as the intern to Talk of the Nation at NPR in D.C., participating in live NPR Election Night Coverage, Presidential debate broadcasts, regular Talk of the Nation shows, and helping to plan the inaugural broadcast of ‘Talk of the World.' She enjoys engaging with her interests in books, politics, and art in the interdisciplinary world of public radio. Before becoming Assistant News Director, Bethany was a reporter and Associate Producer for WFDD's Triad Arts and Triad Arts Weekend. Originally from Jacksonville, Florida, Bethany enjoys calling the Piedmont home.

Support quality journalism, like the story above,
with your gift right now.

Donate