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Schools Work To Help Meet Personal Needs Of Families Through Pandemic

Denise Presnell, a social worker with Watauga County Schools, talks about how the district is trying to help families who are struggling to make ends meet. Screenshot: KERI BROWN/WFDD

School systems across North Carolina are finding ways to connect with students who are struggling during the holiday winter break. In Watauga County, it's a partnership with the community to help meet the growing needs of many children.

Denise Presnell has been a social worker in Watauga County Schools for more than two decades.

“Teachers see more needs than they did when they were in the buildings because they are seeing into peoples houses," she says. "And so, you may see a child who you think doesn't have need but now that you are actually in the home with them, you realize that there actually may be some needs that you hadn't been able to tell when they were in your classroom.”

Presnell has seen a lot of challenges in this rural district, but says the pandemic has created more stress for families than she's ever experienced.

She gets calls from parents asking for help with paying large power bills that have grown during jobs losses and remote learning.

"It used to be people saying can you help me with this bill before it gets cut off its's $200 — and now routinely it's someone needing $900, so that's been a change. It's just the amount of need that's out there."

There are also requests for basic needs like winter coats and transportation.

The district is working collaboratively with faith-based organizations and local nonprofits to create a holiday adoption, angel trees, and food box programs.

Watauga County School Superintendent Scott Elliott says it will provide extra meals for hundreds of families during winter break.

“We are working with our community and those who want to contribute to provide extra meals over the holidays. We are anticipating providing at least 300 extra meals through the food box program and that's a lot for a small community like ours," says Elliott.

Watauga County Schools serves more than 4,000 students.

Currently, kindergarten through 12th grade attend in a hybrid model, with two days of in-person instruction. Pre-K and exceptional children attend in-person classes four days a week.

*Follow WFDD's Keri Brown on Twitter @kerib_news

Keri Brown is a multi-award winning reporter and host at 88.5 WFDD. She has been honored with two regional Edward R. Murrow awards for her stories about coal ash, and was named the 2015 radio reporter of the year by the Radio Television Digital News Association of the Carolinas (RTDNAC).Although she covers a variety of topics, her beats are environmental and education reporting.Keri comes to the Triad from West Virginia Public Broadcasting, where she served as the Chief Bureau Reporter for the Northern Panhandle. She produced stories for the state's Public Television and Radio programs and was honored by the West Virginia Associated Press Broadcasters Association for her feature and enterprise reporting.She also served as an adjunct instructor at Wheeling Jesuit University and Bethany College in West Virginia. She worked with the Center for Educational Technologies in Wheeling, WV, and other NASA centers across the country to develop several stories about the use of science, technology, engineering, and math (STEM) concepts in the classroom.Keri's journalism career began at WTRF-TV 7 in Wheeling. She worked in several roles at the station, including the head assignment editor. She also was a field producer and assignment manager at WPGH-TV Fox 53 in Pittsburgh.Keri is a graduate of Ohio University. When she's not in the studio or working on a story, she enjoys watching college football with her family, cooking, and traveling.Keri is always looking for another great story idea, so please share them with her. You can follow her on Twitter @kerib_news.

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