Daily room cleaning used to be standard in hotels. Now, the union UNITE HERE is fighting to bring that back, as hotels have cut back citing worker shortages and changing guest preferences.
Guilford County Commissioners are considering a proposal to help address homelessness in the community. That includes efforts to find additional temporary shelter opportunities at local hotels.
Some sectors are thriving, while others continue to struggle, putting different people in vastly different situations. NPR is following four people who will help illustrate the arc of the recovery.
Hotels have been devastated by the pandemic. To survive, they are adapting with extra-deep cleaning and contactless interactions. And it may mean rooms with no notepads and pens — and no minibars.
Lisa Ricchio recently settled a first-of-its-kind lawsuit under the Trafficking Victims Protection Act. She sued the motel where she was held captive, accusing it of turning a blind eye to her abuse.
Consumers want more options than the standard queen room. That's driven hotel chains into the home-rental business, while Airbnb is looking to make inroads into the hotel business.
The giant hotel chain became the latest company to announce it will stop using plastic straws, saying it would remove them from its more than 6,500 properties by next July.
Unite Here, a labor union that represents workers in the hospitality industry, estimates that the majority of their members who are housekeepers have faced sexual harassment on the job.
When Nick Burchill stayed at the Fairmont Empress hotel in Victoria, Canada, in 2001, he left the window open and a suitcase full of pepperoni in his room. The birds saw an opportunity.
Ethics experts question new Trump hotels being built during his presidency. The new Trump-associated line looks to capitalize on a nearby Grammy museum — and is also running into local politics