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Guilford Schools App Provides Reporting System For PPE Concerns

Lunch tables are removed from a Guilford County elementary school cafeteria to help with social distancing protocols. KERI BROWN/WFDD

Guilford County Schools is encouraging the use of a tool to help address personal protective equipment concerns as more students are heading back to classrooms this month.

The app is called “Let's Talk.” It allows a staff member, parent, student, or even someone in the community to anonymously report PPE shortages or other COVID-related concerns.

“It's one more way to try to resolve the disconnect between the records and the information that we have at the district level that says PPE for students and staff has been delivered to schools and still getting some sporadic reports from teachers expressing concern that they don't have what they need,” says Nora Carr, chief of staff for the school system.

The district has been using the application for a few years to connect with the school community on a number of topics.

“We want to be able to answer parents' and employees' questions as quickly as possible,” she says. “This helps us do that and keeps track of how long it takes to answer a question and how many questions we are getting.”

Carr says most questions or concerns submitted through “Let's Talk" are responded to within 48 hours.

From July 1-November 12, the district received around 1,300 inquiries through the application.

Carr says staff members from the GCS central office are also going out to schools to check in about PPE and safety measures.

Pre-k through second grade returned to classrooms on this week.

As of Thursday, the Guilford County Schools COVID-19 Dashboard shows six active student cases and 68 active employee cases.

Follow WFDD's Keri Brown on Twitter @kerib_news

Keri Brown is a multi-award winning reporter and host at 88.5 WFDD. She has been honored with two regional Edward R. Murrow awards for her stories about coal ash, and was named the 2015 radio reporter of the year by the Radio Television Digital News Association of the Carolinas (RTDNAC).Although she covers a variety of topics, her beats are environmental and education reporting.Keri comes to the Triad from West Virginia Public Broadcasting, where she served as the Chief Bureau Reporter for the Northern Panhandle. She produced stories for the state's Public Television and Radio programs and was honored by the West Virginia Associated Press Broadcasters Association for her feature and enterprise reporting.She also served as an adjunct instructor at Wheeling Jesuit University and Bethany College in West Virginia. She worked with the Center for Educational Technologies in Wheeling, WV, and other NASA centers across the country to develop several stories about the use of science, technology, engineering, and math (STEM) concepts in the classroom.Keri's journalism career began at WTRF-TV 7 in Wheeling. She worked in several roles at the station, including the head assignment editor. She also was a field producer and assignment manager at WPGH-TV Fox 53 in Pittsburgh.Keri is a graduate of Ohio University. When she's not in the studio or working on a story, she enjoys watching college football with her family, cooking, and traveling.Keri is always looking for another great story idea, so please share them with her. You can follow her on Twitter @kerib_news.

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