The NAACP is warning black passengers they may be treated unfairly when flying on American Airlines. One recent incident involved the former head of the organization's North Carolina chapter.
The NAACP is urging black customers to “exercise caution” when flying with American Airlines, whose second-busiest hub is in Charlotte.
This follows a months-long study by the organization into what it says is a pattern of disturbing incidents reported by African-Americans.
One involved the Rev. William Barber, who recently stepped down as head of the North Carolina NAACP.
Barber sued American after the airline summoned a police officer to remove him from a flight last year.
Barber says a flight attendant was dismissive after he complained of several noisy passengers behind him, and he had to confront the men himself.
Barber later dropped his lawsuit.
The NAACP has highlighted several other incidents that it says suggests a corporate culture of racial insensitivity and possible bias.
American Airlines issued a statement saying it does not tolerate discrimination, and that it will meet with the NAACP to discuss their concerns.