the Housing Authority of Winston-Salem

The announcement comes as the organization is planning its own rebrand to distance itself from negative stigmas.

Crystal Towers was constructed more than 50 years ago. It's an affordable housing complex serving seniors and disabled individuals. Residents have long called for improvements with two elevators recently being repaired.

The move left the Winston-Salem housing authority unable to access its financial systems for 24 hours.

The housing choice voucher program helps low-income residents who are qualified to pay for housing.

Repairs on the second elevator at the 201-unit building was originally expected to be finished in August.

A five-phase project that could bring more than 400 mixed-income affordable housing units to the city faces a $2 million funding gap for its next phase.

Residents of Crystal Towers in Winston-Salem protested delayed repairs at the 201-unit affordable housing complex last year.

Winston-Salem's housing choice voucher list is expected to open in April for three days.

Repairs at Crystal Towers face a possible delay as an additional part is needed for one of its two elevators.

The Housing Authority of Winston-Salem, or HAWS, could have a new way to determine rents for one of its programs. That's according to a brief report…