Blue Cross Blue Shield Fixing Glitches That Led To Dropped Coverage
The states largest insurer says it’s making progress in restoring coverage for thousands of customers. Blue Cross and Blue Shield says technology glitches left many without essential policies.
Blue Cross admits that it mistakenly stopped coverage for people with urgent medical needs.
The company didn’t say how many customers are still without health insurance.
According to The News and Observer of Raleigh, The North Carolina Department of Insurance and the state attorney general are looking into what happened. They want to determine if any laws were broken and they’re seeking assurances that Blue Cross has procedures in place to avoid future problems.
Insurance Commissioner Wayne Goodwin says he plans to meet with company executives this week to discuss the loss of coverage and efforts to restore it.