In New Orleans, schools have long struggled to provide for students with physical, emotional and mental disabilities. Even before Hurricane Katrina, many parents had to fight for extra help. But many say things have only gotten harder since the city's public school district shifted almost entirely to charter schools.

Crystal Walker is a 34-year-old single mother of two boys, ages 7 and 9, and a 12-year-old daughter. All three attend Akili Academy charter school in New Orleans, and all have been diagnosed with various physical, emotional and learning disabilities, including ADHD and dyslexia.

Walker alleges that every time she has tried to get her kids extra help — help that federal disability law says she has a right to expect — the school has pushed back.

"They wanted for me to just remove my children," Walker says, "because they felt as though they didn't need to make the accommodations for them."

For example, her youngest son, James, struggles academically and has had serious behavioral problems. But when Walker sought help, she says, one of her son's teachers told her James' problems were her fault: "Basically that I'm a bad parent and that I send my children to school to be a nuisance and that I'm not supporting the school or the school culture."

Instead of receiving a thorough evaluation, 7-year-old James was repeatedly suspended, Walker says. "They just suspend him all the time. Suspend, suspend, suspend. Up until the point they recommended him for expulsion."

Walker's eldest son, Te'Saun, was diagnosed with ADHD and emotional troubles. He has had discipline problems. Under his school-sanctioned special education plan, he is allowed breaks, cool-down time — and counseling. Walker alleges that at various times, Akili Academy has made him "earn" those breaks with school performance.

On several occasions, Walker says, he was denied access to school trips by his teacher. "She was like, 'He cannot go on the field trip.' She didn't give no other alternative. She just flat out said 'no.' "

Walker has pursued legal action through both state and federal departments of education. Citing confidentiality, school officials would not discuss Walker's complaints. But the school points out that it has brought in a new principal, Allison Lowe. And even Walker concedes that Lowe is working hard to improve things.

Lowe says she has hired a full-time psychologist, put two others on contract and is crafting a new program to better support students with a broad range of disabilities, especially those with mental and emotional health challenges.

"In our city we know that we have a mental health crisis," Lowe says. "Right now we're putting together our version of a setting that a student who has very high needs could be in and be safe while also being able to learn."

These challenges are not specific to Akili Academy or Crystal Walker's family. According to the state, nearly 4,000 students with a range of disabilities are currently attending Recovery School District schools in New Orleans.

"The needs of children with disabilities have been an afterthought in New Orleans' all-charter landscape," says parent and activist Karran Harper Royal. She once had high hopes that the charter revolution — with its focus on innovation and change — would mean good things for her two sons with disabilities.

"I tell people I cannot believe I am longingly wishing for the old days of the Orleans Parish school system when it comes to children with special needs," she says.

Four years ago, the Southern Poverty Law Center filed a lawsuit on behalf of the city's special needs students citing the state's "systemic failures to ensure that students with disabilities have equal access to educational services and are protected from discrimination." The case continues to drag on, to the point that the presiding federal judge recently ordered mediation and appointed another federal judge to help spur negotiations.

"Right now we are seeing a lot of schools here that are simply unable to serve the most vulnerable and highest-need kids," says Joshua Perry, executive director of the Louisiana Center for Children's Rights. "Unfortunately it's too frequently that we find schools here for whom baseline compliance [with federal law] would be an improvement."

Perry says the problem is systemic: Baked into the charter system is the fact that each school is essentially its own district. Which means they're not able to pool resources, knowledge or expertise the way traditional public school districts do to meet the needs of students with special needs.

Each charter is, in effect, its own island.

"That means that every school needs to be able to provide the full range of services a kid needs," Perry says. "That's simply impossible absent the kinds of economy of scale that are present in large school districts."

The state-backed Recovery School District, or RSD, is the city's charter school watchdog. And critics say it has so far failed to provide adequate oversight.

"True accountability and oversight for special education issues would be a very robust office within the Recovery School District that was able to look at a pattern of complaints from certain charter schools and then devise a way to correct those problems in a timely manner," Harper Royal says. "That does not exist."

Patrick Walsh, the director of school performance at the RSD, disagrees.

"We are pleased with where we stand now on monitoring," Walsh says, "but our monitoring is focused 100 percent on compliance. And we don't think that's enough."

He says the RSD is now implementing changes that go beyond mere legal compliance — to help students with disabilities thrive in the classroom.

Another sign of progress that charter supporters point to: the Louisiana Special Education Cooperative. It's a statewide nonprofit that says it offers schools "a comprehensive special education support network." Officials with Recovery School District and the charter support group New Schools for New Orleans suggest that the cooperative really helps fill in professional development gaps for New Orleans' charters. But it's slow progress. While the city has 80 charter schools, only nine are current members of the cooperative.

Many needs remain, says Perry with the Children's Rights Center: better training and monitoring of special education instructors, and improved oversight, counseling, support and mental health services for kids — as well as better communication with parents.

"We recognize this is a big ask," says Perry. "But it's a big ask that our kids deserve and that's embedded in state and federal law."

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Transcript

STEVE INSKEEP, HOST:

Let's go from politicians on the top to some people who are disadvantaged. It's a story of New Orleans. Schools there struggle to provide for students with physical and mental disabilities. Even before Hurricane Katrina, parents had to fight for extra help and many parents say things are harder now that the public school district has shifted almost entirely to charter schools. Here's NPR's Eric Westervelt.

ERIC WESTERVELT, BYLINE: Crystal Walker is a 34-year-old single mother of three, two boys ages 7 and 9, and a 12-year-old daughter. All three attend Akili Academy charter school in New Orleans. All have been diagnosed with various learning, physical and emotional disabilities, including ADHD and dyslexia. Walker alleges that every time she's tried to get her kids additional school support, help that federal disability law says has a right to, the school has pushed back.

CRYSTAL WALKER: They wanted for me to just remove my children from the school because they felt as though they didn't need to make the accommodations for them.

WESTERVELT: For example, she says her youngest son, 7-year-old James, was struggling academically and has had serious behavioral problems, but when she sought help, Walker says one of her son's teachers told her James's problems were her fault.

WALKER: …Basically that I'm a bad parent and that I send my children to school to be a nuisance to the school, and that I'm not supporting the school nor the school culture.

WESTERVELT: Instead of a thorough evaluation she says James, age 7, was repeatedly suspended.

WALKER: They did suspend him all the time. Suspend, suspend, suspend, suspend, up until the point of where they recommended him for expulsion.

WESTERVELT: Walker has pursued legal action with both State and Federal Departments of Education. Citing confidentiality, school officials would not discuss Walker's complaints. The school does have a new principal, Allison Lowe and Walker concedes Lowe's trying hard to improve things. Lowe says she's hired a full-time psychologist, put two others on contract and says she's crafting a new program to better support students with a broad range of disabilities, especially ones with mental and emotional health challenges.

ALLISON LOWE: In our city we know that we have a mental health crisis. Right now we're putting together our version of a setting that a student who has very high needs could be in and be safe while also being able to learn.

WESTERVELT: But it's not just Crystal Walker, scores of parents with special needs kids here say long-standing problems have gotten worse.

KARRAN HARPER ROYAL: The needs of children with disabilities have been an afterthought in New Orleans's all-charter landscape.

WESTERVELT: Parent and education activist Karran Harper Royal says at first she had big hopes that the charter revolution here, with its mantra of innovation and change, would mean really good things for her two sons with disabilities and all special education kids in the city.

ROYAL: I tell people I cannot believe I am longingly wishing for the old days of the Orleans Parish school system when it comes to children with special needs.

JOSHUA PERRY: Right now we're seeing a lot of schools that are simply unable to serve some of the most vulnerable and highest-needs kids.

WESTERVELT: Joshua Perry is director of the Louisiana Center for Children's Rights. He and others here say the problem is systemic. Baked into the charter system is the reality that each school becomes its own district so now pooling resources, knowledge and expertise is simply no longer happening in the same way. Each charter is, in effect, its own island.

PERRY: That means that every school needs to be able to provide the full range of services that every kid needs. That's impossible, absent the kind of economies of scale that are present in large school districts.

WESTERVELT: The state-backed Recovery School District, or RSD, is the city's charter school watchdog and critics say its oversight just isn't good enough. Patrick Walsh is director of school performance for the RSD. He says they are working on changes that go beyond mere legal compliance to help students with disabilities thrive in the classroom.

PATRICK WALSH: We are pleased with where we stand right now with monitoring, but our monitoring is focused 100 percent on compliance and we don't think that's enough.

WESTERVELT: The Southern Poverty Law Center filed suit on behalf of special-needs kids in New Orleans four years ago. The case has dragged on. Recently the presiding federal judge ordered mediation and appointed another federal judge to help spur negotiations.

Eric Westervelt, NPR News. Transcript provided by NPR, Copyright NPR.

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